Customer service

TERMS OF USE

TERMS OF USE

These terms and conditions of use (the “terms”) set forth the terms on which Stussy Inc. (“Stussy”) provides you access to this web site (“Site”). You should read the terms carefully before using the site. By using the site, you acknowledge that you have read and that you agree to abide by the terms, including the privacy policy incorporated herein by reference. If at any time you no longer agree to be bound by these terms, you should immediately cease use of this site.


DISCLAIMER

Products, price and availability information are subject to change at any time without notice. The prices listed on this Site are not offers to form a contract but merely an advertisement for offers. Except as specifically stated on this Site, under no legal theory, tort, contract or otherwise shall Stussy nor any of its directors, officers, employees, related companies, subsidiaries, merchants, content providers or any other party involved in the creation or maintenance of this site be liable for the following arising out of or in connection with the use of or inability to use this site: indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. Some jurisdictions prohibit the exclusion or limitation of liability for consequential or incidental damages. Accordingly, the limitations and exclusions set forth above may not apply to you. Stussy also assumes no responsibility, and shall not be liable for any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the Site or your downloading of any materials, data, text, images, video, or audio from the Site.


PROMOTIONAL OFFERS, CONTESTS, AND SWEEPSTAKES

Stussy reserves the right to cancel any transaction due to unauthorized, altered, fraudulent, or ineligible use of discount and to modify or cancel this promotion due to system error or unforeseen problems at any time. Please read the official rules that may accompany each promotion, offer, coupon, discount, contest and/or sweepstakes. Promotional offers and discounts do not apply to gift cards, shipping and handling, or taxes. Discounts will appear upon checkout and may or may not be eligible to be combined with any other offers or discounts. Special offers, coupons, or discounts cannot be used in conjunction with other offers unless specifically stated in offer official rules.


TRADEMARKS

Stussy is a registered trademark in the United States and other countries. Stussy trademarks may not be used without the written permission of Stussy and specifically should not be used in connection with any other product or service, or in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Stussy.
Any rights not expressly granted herein are reserved.


COPYRIGHT AND PROPRIETARY RIGHTS

All information, including, without limitation the design of the Site, and all information, text, graphics, images, illustrations, logos, designs, icons, photographs, video clips, and written or other materials software and all HTML, CGI and other codes and scripts in any format used to implement, or featured on, the Site (‘Content’) are the property of Stussy, its merchandise suppliers, or its licensors. The overall design and appearance of this Site is the proprietary trade dress of Stussy, Inc.
The Content of this Site is for personal use only. Permission is granted to electronically copy and to print in hard copy portions of this Site for the sole purpose of placing an order with Stussy. You may not copy, modify, upload, download, transmit, (re)publish, create derivative works from, sell, re-sell or otherwise distribute or exploit any Content from the Site except as expressly permitted by these Terms. Doing so will violate Stussy Inc.’s copyright, trademark and other proprietary rights.
Any and all trademarks, logos, page headers, custom graphics, button bars, service marks and trade names which Stussy uses in connection with the Site shall remain the exclusive property of Stussy. Nothing contained in the Terms shall be deemed to give you any rights in or to any intellectual property of Stussy. All other trademarks, product names and company names or logos on the Site are the property of their respective owners.


COMMUNICATIONS PROVIDED BY USER

Any communication or material you transmit to the Site by electronic mail or otherwise, including any data, questions, comments, suggestions, or the like is, and will be treated as, non-confidential and non-proprietary. Anything you transmit or post may be used by Stussy or its affiliates for any purpose, including but not limited to reproduction, disclosure, transmission, publication, broadcast, and posting. Furthermore, Stussy is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to the Site for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products using such information. By posting any communication or material on the site, you grant Stussy and its affiliates a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such reviews and comments in an unlimited manner. You also grant Stussy and its affiliates and sublicensees the right to use the name that you submit with any review or comment, if any, in connection with such communication.

SITE CONTENTS
LINKS TO THIRD PARTY SITES

The Site may contain links to other Web Sites (“Linked Sites”). The Linked Sites are not under the control of Stussy and it is not responsible for the contents of any Linked Site, including without limitation, any link contained in a Linked Site, or any changes or updates to a Linked Site. Stussy is not responsible for webcasting or any other form of transmission received from any Linked Site. Stussy is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Stussy of the Linked Site or any association with its operators.


SHOPPING

Stussy does not guarantee, warrant or endorse any product or service not manufactured or performed by Stussy, nor do we have any liability or responsibility for the quality or performance of any product or service not manufactured or performed by Stussy. You hereby agree to supervise usage by, and be responsible for the actions of, any minors who use your computer and/or registration account to access Stussy.


ORDER ACCEPTANCE

The receipt of an e-mail order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. Stussy reserves the right, without prior notification, to limit the order quantity on any item and/or refuse service to any customer. Verification of information may be required prior to the acceptance of any order.


COLOUR

We have made every effort to display as accurately as possible the colours of the advertised products that appear at the Site. However, the actual colours you see will depend on your monitor. We cannot guarantee that your monitor will display any colour accurately.


PRIVACY

Stussy agrees to adhere to all applicable Australian consumer laws, statutes, and regulations relating to the collection and use of personal information from Site visitors.


INDEMNIFICATION

You agree to defend, indemnify and hold Stussy harmless and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the Site.


TERMINATION

Stussy reserves the right, in its sole discretion, to terminate your right to use the Site and any rights provided to you under these terms at any time, without notice, and accordingly deny you access to the Site, if you fail to comply with any term or provision. Upon termination, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials.


FRAUD PROTECTION



Once an order is processed, we reserve the right to request from the customer an email of a scan or photo of a government-issued photo ID and the front and back of your credit card.

Please send an email to online@stussy.com.au with the required attachments. If we deem this satisfactory, your order will be processed.